Club Infinity

 

JOIN CLUB INFINITY TODAY AND COLLECT MONEY SAVING POINTS EVERY TIME YOU SHOP

 

Club Infinity is the most popular Points Reward Scheme in the motorcycle industry. With around 1 in 20 of all UK motorcyclists signed-up to our reward scheme and thousands of pounds worth of vouchers emailed out to our members every month, you can see why we were shortlisted for Loyalty Programme of the Year alongside Greggs, Whitebread and Wickes in the national 2014 Retail Systems Awards!

And, of course, it’s FREE to join the club!

So, sign up for Club Infinity in-store or online below, we'll give you a card, and you can start collecting points immediately. We'll even give you points on purchases made up to 6 months before you joined.

You can sign up for a Club Infinity account at any store, or use the online form below. We'll send you a physical Clubcard, and you can start collecting points immediately! We'll even give you points on purchases made up to 6 months before you joined.


Every purchase earns you 4% of your purchase back in vouchers

Every purchase you make with Infinity Motorcycles earns you Club Infinity Points which go towards discount vouchers for future use*. For every pound you spend, you earn 4 points, and for every 1000 points you earn, you will receive a £10 voucher.

For example, buying a £250 helmet will earn you 1000 Club Infinity points which will, in turn, earn you a £10 voucher.

You can collect Club Infinity Points on discounted products as well as new ones, effectively earning you two chances to save! Keep an eye out for limited-time Double Points promotions, which will earn you more points for your hard-earned money!

*Please note any and all purchases made at trade shows such as Motorcycle Live at the NEC, or purchased through our eBay store, are exempt from our Club Infinity loyalty scheme, and you will not be able to collect points or redeem Club Infinity vouchers against these transactions. All products from the brands: Belstaff and Rokker, as well as all Gift Vouchers, are also exempt from our loyalty scheme.

 


Club Infinity Vouchers are emailed out on the last Thursday of every month

Just like the big supermarket schemes, when you shop at Infinity, points are added to your Club Infinity account. As soon as your points balance reaches over 1000 points or £10 in value, we email this to you as a money-off voucher on the last Thursday of the month that you have earnt it. 

Your vouchers can be used in all departments - clothing, helmets, accessories, boots, gloves, parts, motorcycle sales, servicing and much more.

 


Spend club infinity vouchers in-store, online or over the phone

You can use your Club Infinity vouchers in a plethora of ways: via any of our 16 Infinity Motorcycles branches across the UK, on our website during checkout, or over the phone with one of our sales team on 0800 130 3377.

Your Club Infinity Voucher can be printed off, or simply displayed from any mobile device while at any of our stores.

To use your Club Infinity Voucher online, click this link: https://www.infinitymotorcycles.com/news-and-events/using-vouchers-online

Please note when using Club Infinity vouchers online the total value of your basket must be higher than your voucher amount.

Please note, you will not see a space to enter your Clubcard number, your points will be allocated automatically via your email address. Please make sure your email address used for your online account and Clubcard are the same.

 


Keep up to date with the latest offers and products

We use our regular e-newsletter to keep you up to speed with new promotions and special offers like:

  • Double points specials
  • Exclusive offers
  • Free Bonus Vouchers, pre-sale invites and more

To keep up to date with the latest offers, deals and products, you can sign up to our Infinity Motorcycles newsletters here.

 

 

Frequently asked questions

 

How do I view my points balance?

We currently don't have the ability to view your Club Infinity points balance online, but you can find out how many points you have in a few ways. You can either email me us here at Club@infinitymotorcycles.com, ask a member of our staff in-store, or observe the bottom of your receipt from the last purchase.

 

I haven’t received any vouchers for my recent purchases…

Our Club Infinity vouchers are sent out on the morning of the last Thursday of the month, so keep an eye on your email inbox and spam folder for our emails. If you made your purchase after this date, your voucher will be issued to you the following month.

Remember to keep an eye on your email inbox and spam folder for our emails. One possible cause for not receiving our emails is our voucher emails being sent to your Junk or Spam folder and being deleted. You may need to adjust your email settings to prevent this.

There may be other reasons for you not receiving vouchers (e.g. transactions not linked to Clubcard account, incorrect customer details) so if you haven’t received a voucher for whatever reason, give us an email on Club@infinitymotorcycles.com and we’ll look into it for you.

 

How do I use my club infinity vouchers online?

You can redeem your Club Infinity vouchers on the My Basket page before you scroll to “Checkout Now”. You can follow our step-by-step guide here: https://www.infinitymotorcycles.com/news-and-events/using-vouchers-online

 

My Club Infinity voucher has expired, can I have another reissued?

We understand that you may not want to use your Club Infinity voucher straight away, and can definitely understand forgetting about it past its expiry date!

We are able to reissue unused vouchers if they exceed their expiry date and review these queries on a case-by-case basis. If you have an expired voucher that you haven’t used yet or think you have any vouchers outstanding, give us an email!

 

How do I link my online and club infinity accounts?

Your online user account and Club Infinity account are separate accounts that are linked together by your email address. So when you make a purchase online while logged into your online account, if you have a Club Infinity account, the transaction will be recorded on your Clubcard and your points will be collected.

 


Have a problem? We’re happy to help

We are here to help so please email club@infinitymotorcycles.com if you have any enquiries about your Club Infinity account. We will aim to respond to your email within 24 hours, but at busier times we may need to get back to you within 2-3 days. Our office hours are Monday to Friday (9 am to 5:30 pm), so any emails we receive outside these hours will aim to be responded to on the next working day.

 

TERMS & CONDITIONS

  1. Please note, you will not receive Infinity Club Points when using a club infinity voucher in-store or online.
  2. Please note all purchases made at trade shows, such as the NEC, or purchased through the Infinity Motorcycles eBay store are exempt from our Club Infinity loyalty scheme and so, you will not be able to collect points or redeem Club Infinity vouchers against these transactions.
  3. Please note all products from the brands: Belstaff and Rokker, as well as all Gift Vouchers, are also exempt from our loyalty scheme.

Why buy with Infinity?

From price matching to next day delivery we promise exceptional service to all our customers. And with over 14 stores nationwide we are veterans of the UK motorcycle trade.

FIND OUT MORE

Collect money saving points!

By signing up to Club Infinity, you’ll recieve reward points on every purchase and benefit from exclusive offers. Best of all it’s FREE. Start collecting money saving points today!

JOIN THE CLUB