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Privacy Policy

 

Here at Infinity Motorcycles, we take your privacy seriously.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

This Policy applies as between you, the User of this Website and RDM (UK) LIMITED the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us concerning your use of the Website.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you agree to be bound by this Policy.

If you have any questions regarding this Policy and our privacy practices, you can contact us by email to info@infinitymotorcycles.com, by writing to Infinity Motorcycles, 153 Lynchford Road, Farnborough, Hants, GU14 6HG. Alternatively, you can telephone 0800 130 337.

 

Who are we?

We’re Infinity Motorcycles, a division of RDM (UK) LIMITED (registered in England 06400968). Our registered office address is 153 Lynchford Road, Farnborough, Hampshire, GU14 6HG. RDM (UK) LIMITED trades as Infinity Motorcycles and Capital Moto. Infinity Motorcycles also have 15 local branches across the UK.

 

What information are we collecting from you?

The personal information we might collect includes:

  • Individual: your name, date of birth, gender, job title, profession.
  • Contact: email address, phone number, address
  • Demographic: postcode, preferences and interests
  • Financial: credit/debit card numbers
  • Technological (automatically collected): IP address, web browser and version, operating system, URLs including referring site, your activity on this website, the site you exit to.

 

How is this information being collected from you?

We obtain information about you when you use our website, for example, when you contact us about products and services, make a purchase, create an online account, register with our Club Infinity loyalty programme or if you register to receive one of our weekly newsletters.

 

How is your information being used?

Any, or all of the above, data may be required by us from time to time to provide you with the best possible service and experience when using our Website. We may use your information to:

  • Process an order you have submitted
  • Dealing with entries into a competition
  • Seek your views or comments on the services we provide
  • Notify you of changes to our services
  • Send your communication which you have requested, and that may be of interest to you. These may include products, promotions, offers and competitions.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as it is set out in any relevant contract, you hold with us.

 

Who has access to this information?

We will never sell your data or share your information with third parties for marketing purposes unless you have requested us to do so, or we are required to do so by law, for example, by court order or for prevention of fraud or other crime. We promise to keep your details safe and secure.

 

Third party websites and services

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations to complete tasks and provide services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, and we have a contract in place that requires them to keep your information secure and not to use it for their direct marketing purposes.

We work closely with various third-party product providers to bring you a range of quality and reliable products and services designed to meet your needs. When you inquire about or purchase one or more of these products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information, and therefore we advise you to read their Privacy Policy. These third-party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure purchases pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

Links to other websites

This Website may, from time to time, provide links to other websites. RDM (UK) LIMITED has no control over such websites and cannot be responsible for the privacy policies and practices of other sites. This Policy does not extend to your use of such websites even if you access those using links from our website. Users are advised to read the privacy policy or statement of other websites prior to using them.

 

Change of Business ownership and control

RDM (UK) LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of RDM (UK) LIMITED. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

 

Controlling use of your information

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

  • Use of Data for direct marketing purposes
  • Sharing Data with third parties.

 

Accessing your own information

You have the right to ask for a copy of any of your personal Data held by RDM (UK) LIMITED as well as a right to request corrections, blocking of and deletion of the Data. You also have the right to revoke any given permissions at all times. We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login area.

 

Security

Data security is of great importance to RDM (UK) LIMITED and to protect you are Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

 

Cookies

Infinity Motorcycles use cookies to enhance your shopping experience (videos, web traffic data, etc.). Cookies are small text files sent to your computer which identify you to a website when you return; these allow the site to remember small bits of information, for example, the items in your cart. Our cookies will never contain private information about you and are not accessible by other websites.

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our Website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how, but please be aware that restricting cookies may impact on the functionality of our Website.

We do not control the dissemination of third party cookies on our Website as we have no access to them; you should check the relevant third party website for more information about these cookies.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.

 

Changes to this Policy

RDM (UK) LIMITED reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

Why buy with Infinity?

From price matching to next day delivery we promise exceptional service to all our customers. And with over 14 stores nationwide we are veterans of the UK motorcycle trade.

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