Product Recall Notice: Oxford Original Approved AA Jeans
Product: Oxford Original Approved AAA Jeans (All product codes beginning DM209)
Reason: Misclassification in product certification.
We have been informed that the independent body responsible for testing and certifying our CE motorcycle apparel has made an error in the certification of Oxford Original Approved AAA jeans (all product codes beginning DM209). The products are perfectly safe to use and are fully certified to the EN17092 standard. However, the products actually comply to AA rather than AAA for abrasion resistance.
This is primarily a labelling issue, rather than a safety issue; the products remain fundamentally ‘safe’ and ‘fit for purpose’ as is, but will need to be re-labelled AA.
At the same time, the garment will be renamed ‘AA Dynamic’ to reflect the extra features they boast over and above the regular AA product; namely CE Level 2 Dynamic armour, Armourlite dynamic stretch materials and extra layer of protective material in the knees and hips. The ‘AA Dynamic’ product will have a new RRP of £129.99.
We request that owners of this product return the item contact our online team on 0800 130 3377, email [email protected] or visit your nearest Infinity Motorcycles shop with a receipt of your purchase to receive either of the following:
a). a part refund of the price difference between our 'AAA' and 'AA Dynamic' products (£20) or;
b). a full refund upon return of the affected product.
If you purchased this item for someone else, please notify the recipient immediately and provide them with the information concerning these issues.
For more information, please call 0800 130 3377, or please contact the store you bought the product from.
We regret any inconvenience this may cause you but trust you will understand that the safety and satisfaction of our customers is our highest priority.
We thank you for understanding.
Your Infinity Motorcycles Team